ABOUT PEOPLEONE HEALTH:

PeopleOne Health is one of the fastest-growing providers of value-based primary care and has earned the best-in-class member satisfaction scores. We deliver exceptional healthcare that reduces costs and significantly improves health outcomes by focusing on preventive care, behavior change, and keeping people healthier. The key to our successful culture is living our motto: care for yourself; care for each other; care for our members.

JOB SUMMARY:

The Instructional Designer is responsible for designing, developing, and implementing high-quality learning solutions that support clinical, operational, and organizational performance. This role partners closely with subject matter experts (SMEs), operational leaders, and training teams to translate complex processes into clear, engaging, and instructionally sound learning materials. The Instructional Designer will create blended-learning experiences—including eLearning, instructor-led training (ILT/vILT), simulations, job aids, and performance support tools—utilizing tools such as Articulate Storyline, Rise, and modern learning-development technology. This role requires strong project management, an understanding of adult learning principles, and the ability to work both independently and collaboratively in a fast-paced healthcare environment.

SUPERVISORY RESPONSIBILITIES:

(Supervision means the position has responsibility for the employee life cycle: hiring/firing, assigning work, performance reviews, disciplinary action, providing direction, training, scheduling/approving time off, etc.)

This position provides supervision to others: No

ESSENTIAL JOB FUNCTIONS:

• Design and develop interactive eLearning modules using Articulate Storyline and Articulate Rise.
• Create and update ILT/vILT content, including slide decks, facilitator guides, participant guides, and hands-on exercises.
• Conduct needs assessments and partner with SMEs to gather content, validate accuracy, and ensure alignment with organizational goals.
• Apply adult learning theory, instructional design models (ADDIE, SAM), and evidence-based learning methods to all training deliverables.
• Develop performance support tools (job aids, quick reference guides, workflows, checklists) to reinforce learning on the job.
• Build assessment strategies such as quizzes, case studies, simulations, and knowledge checks to measure competency.
• Evaluate training effectiveness using Kirkpatrick or comparable frameworks and make recommendations for improvement.
• Manage multiple projects, timelines, and stakeholders; communicate progress and risks proactively.
• Manage and maintain the Learning Management System (LMS), including course setup, assignment rules, tracking and reporting, troubleshooting user issues, maintaining training catalogs, ensuring data integrity, and testing new functionality.
• Ensure all learning materials meet accessibility standards, brand guidelines, and version-control requirements.

Other Duties:

• Support live training sessions as needed, including facilitation or technical production support.
• Assist with enterprise-wide learning initiatives, orientation programs, and major go-live training events.
• Maintain professional knowledge of instructional design trends, eLearning technologies, and best practices.
• Participate in team meetings, cross-functional committees, and continuous improvement efforts.
• Perform other duties as assigned in support of the organization's training strategy.

SKILLS & ABILITIES:

• Advanced proficiency in Articulate 360 (Storyline & Rise), including branching scenarios, simulations, and interactive design.
• Strong proficiency with Microsoft PowerPoint, Word, Excel, and design tools such as Canva, Snagit, or Adobe Creative Suite.
• Excellent writing, editing, and communication skills, with the ability to simplify complex concepts.
• Strong project management capability: planning, prioritization, and time management.
• Ability to collaborate effectively with SMEs, clinical leaders, and cross-functional partners.
• Knowledge of adult learning principles, instructional design models, and user experience (UX) considerations.
• Ability to analyze data and evaluation results to inform content improvements.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to work independently in a fast-paced environment with competing priorities.

EDUCATION & CERTIFICATIONS :

• Bachelor’s degree in Instructional Design, Education, Communication, Learning & Development, or related field required.
• Master’s degree in Instructional Design, Learning Sciences, Educational Technology, or related discipline preferred.
• Professional certifications such as ATD CPLP/CTDP, eLearning Guild certifications, or Articulate specialist certifications preferred.

EXPERIENCE:

• 3–5 years of experience in instructional design, eLearning development, or adult learning within healthcare, corporate training, or a similar environment.
• Demonstrated experience developing eLearning using Articulate Storyline and Rise.
• Experience designing blended learning (ILT, vILT, eLearning, microlearning).
• Experience managing and administering a Learning Management System.
• Experience working directly with SMEs and leading end-to-end course development projects.

Physical Requirements:

(The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the position’s essential functions.)

• Prolonged periods of sitting at a computer and working with digital materials.
• Ability to participate in occasional on-site training sessions, meetings, or observations.
• Ability to lift up to 15 pounds (training materials or equipment) on occasion.
• Occasional travel may be required.