AthenaOne QA and Process Improvement Specialist (Part-time)
Cayaba Care
This job is no longer accepting applications
See open jobs at Cayaba Care.See open jobs similar to "AthenaOne QA and Process Improvement Specialist (Part-time)" Seae Ventures.About Cayaba Care
Our mission is to improve outcomes in underserved communities by reimagining how maternity care is delivered. Our team is focused on building technology-enabled solutions to deliver comprehensive clinical and non-clinical maternity services in-home or in-office.
Our Values:
- Healthcare is Human: We partner with the communities we serve to address the unique needs of our patients and support whole person care.
- Pursue Excellence: We earn & build trust with our patients, partners, & each other by striving for excellence without compromising our standards.
- Uplift: We elevate and center underrepresented voices.
- Embrace Innovation: We are creative & resourceful in getting things done.
- Together, not alone: Moving maternal healthcare forward is a shared responsibility that we all care deeply about.
To learn more about Cayaba Care, please visit www.cayabacare.com.
Why You Should Join Our Team
A career at Cayaba Care is an opportunity to work towards addressing our country’s maternal and fetal health crisis. Our team is working together to help improve health outcomes in underserved populations. Opportunities for advancement with increasing administrative or management opportunities. At Cayaba Care, we are focused on building a company where individuals from all backgrounds have the opportunity to succeed and contribute to our mission. Competitive compensation and benefits.
Job Description:
The AthenaOne QA and Process Improvement Specialist will provide hands-on support to the Cayaba team with all tasks and responsibilities related to AthenaOne including but not limited to, troubleshooting, AthenaOne builds, care team training and support, and direct coordination with AthenaOne regarding any questions/concerns with the EMR. This role will report to the Director of Care Programs.
Responsibilities
- Assess/review AthenaOne options to address care team workflows and operational needs and manage the set-up, configuration, customization and troubleshooting of the AthenaOne system to ensure established operational goals are achieved.
- Will work closely with the care team to provide training, education, and instructions on AthenaOne system features, functionality.
- Use AthenaOne configuration and customization tools to evolve and implement approved design features to support care journey updates, care team workflows and data capture requirements.
- Conduct user validation and testing of implemented AthenaOne capabilities and procedures
- Assist in researching and resolving technical issues related to AthenaOne applications.
- Lead and/or facilitate discussions that enable the gathering of requirements and conduct follow-up design review sessions with Cayaba leadership and stakeholders of assigned projects to confirm requirements and next steps.
Qualifications:
- Bachelor's degree in business, health technology or related field and/or a minimum of 5 years of related work experience
- Strong background and knowledge of AthenaOne and other EMR systems
- Excellent technical diagnostic and analytical skills
- Strong attention to details as well as excellent written, analytical and verbal communication skills
- Ability to work cross functionally with an interdisciplinary team
- Able to communicate effectively both orally and in writing with all levels of staff
- Adaptable to changes in a high-functioning work environment, can prioritize and manage work and complete tasks in a timely manner.
Additional, nice to haves:
- Previous experience in reproductive, women’s, and maternal health
- 2-3 years of experience working in a start-up environment
This job is no longer accepting applications
See open jobs at Cayaba Care.See open jobs similar to "AthenaOne QA and Process Improvement Specialist (Part-time)" Seae Ventures.